Clearing Cache and Cookies (Google Chrome)
Instructions:
In Chrome, click the three dots (Customize and Control) in the upper-right corner of the browser window, then select History.
Once in the History menu, select Delete browsing data.
Set the time range to All time, and make sure both Cookies and other site data and Cached images and files are selected.
On a Windows computer, simply close and reopen Chrome for the changes to take effect. On a Mac, go to the Chrome menu in the top menu bar and select Quit before reopening the browser.