MacBook: Self Service+
Staff must be connected to the ICCSD-Secure Wi-Fi network for apps to appear in the Self Service+ app.
Audience: Staff
Summary: Since district MacBooks are enterprise-managed, staff won’t be able to download certain apps directly from the App Store. Instead, all district staff should use the Self Service+ app, which should appear on every district Apple device.
To download and install district-approved apps and software, staff will have to navigate to the Self Service+ app. Please note that you must be connected to the ICCSD-Secure Wi-Fi network in order to download items from Self Service+.
The most commonly downloaded items from Self Service+ are Microsoft Office apps, Adobe apps, and Remote Desktop apps. If you would like an app added or are having trouble downloading an app, please contact the Help Desk.
Opening Self Service+:
There are several ways to access Self Service+. An easy one is to open Spotlight Search (Command ⌘ + Spacebar) and type ‘Self Service’ in the search bar. The app should appear after typing ‘Self.’ Once it appears, go ahead and open it.
Once the app loads, you should be met with the Home page for Self Service+.
Installing Applications:
From the Self Service+ Home page, select “Catalog” from the left-side menu.
Select a category, or select All.
You should see a range of apps available for download. If you have any issues downloading an app, make sure you are connected to the ICCSD-Secure Wi-Fi network and try again. If the problem persists, please contact the Help Desk.