iPad: Starter Guide
Audience: Staff
Purpose: The purpose of this article is to provide a guide to common tasks for users who may be unfamiliar with using an iPad.
Summary: iPads are the tablet form factor device made by Apple. This guide will provide some tips on how users can get started using an iPad if assigned one by the tech department.
Table of Contents
Downloading Apps
Unlike personal iPads, ICCSD iPads do not use the App Store to download and install apps.
Instead, they use an app called Self Service.
This allows us to control what apps are available to download on district owned devices.
How to Download and Install Apps From Self Service
Note: In order to download items from Self Service, you must be connected to the ICCSD-Secure Wi-Fi network.
Locate the Self Service app on your iPad and open it.
Once Self Service is open, you should see a list of app categories.
To browse apps by category, tap one of the category names to open it.
To search for an app by name, tap the menu button, then tap Search.
Type the name of the app you want to download in the search bar.
Once you have located the app you want to install, click on the Install button underneath the app.
The app should now start installing, and be available for use once finished.
If there is an app that you would like to install but it is currently not available in Self Service, please submit a request through the Instructional Software Request and Evaluation Form.
Checking Email
For security purposes, adding an account through the Apple Mail app is restricted.
To check your ICCSD email, you can use the Gmail app.
How to Check Email
Please refer to the instructions in the Downloading Apps section of this guide to install the Gmail app on your iPad.
Once installed, open the Gmail app.
Click on the Sign In button that appears.
On the Add Account screen, select the Google option.
On the prompt stating “Gmail” Wants to Use “google.com” to Sign In, click Continue.
Enter your ICCSD email & password when the Sign In window appears.
Authorize the 2-Step Verification prompt in the window that appears using your preferred method.
Choose whether you would like to receive notifications or not on the next prompt that appears.
Your Gmail app should now be set up and ready for use!
Updating the System Software
In general, it is best practice to download and install software updates for iPads as they become available.
How to Check Pending Updates and Install Them
From the iPad home screen, locate the Settings app.
If there are updates available, there should be a notification icon on the app.
Open the Settings app if this is the case.
From the options on the left hand side, select General.
Select Software Update.
On the software update menu, tap Download and Install.
Tap Agree on the Terms and Conditions window that appears
Allow the update to download and install.
Your device may need to reboot at some point during the process.
Disabling Private Mac Address
We have identified a setting available for Wi-Fi networks on the iPad can cause issues with network connectivity using ICCSD’s internet when enabled.
How to Disable
From the iPad home screen, locate the Settings app and open it.
From the options on the left hand side, select Wi-Fi.
Locate the network named ICCSD-Secure and tap it.
Locate the setting labeled Private Wi-Fi Address, and ensure it is set to off.
Adding a Wi-Fi Network
From the iPad home screen, locate the Settings app and open it.
From the options on the left hand side, select Wi-Fi.
From the list of available networks, tap the one you would like to connect to.
If prompted, enter the credentials to connect.