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Google Drive Restricted Error

Google Drive Restricted Error

Audience: Staff

Purpose: This article will help re-authenticate Google Drive for Desktop.

Notes:

  • Restart your laptop while onsite/in the building. This will help reestablish your access/permission to the district Wi-Fi, network services, and application licensing.

  • Check your wireless network…make sure you are connected to ICCSD-Secure when using a district device.

Instructions:

If you use Google Drive for Desktop and receive the following error (see Figure-1), continue reading. The steps below will walk you through the re-authentication process for Google Drive for Desktop.

GoogleDriveError.PNG

  1. Open the Google Drive Desktop program

  2. Click the icon for your name in the upper right corner

  3. Select Sign out

  4. Click Disconnect account

  5. Choose Disconnect in the bottom right corner of the pop-up menu.

  6. Re-open the Google Drive program

  7. Click Get started in the bottom right corner

  8. Click Sign In

  9. This will open a new Google Chrome tab for you to select your district account.

  10. Select Sign In

  11. After successful Sign In, complete the Google Drive program setup.

  12. Follow the on-screen instructions to complete the setup.