Q: I’ve blocked specific websites for my student using the Parent Securly app, but I can still see that they’re accessing those sites. Why is this happening?

A: When your student is at school and connected to the district Wi-Fi, the district's network policies take precedence over any settings applied through the Parent Securly app. If you'd like certain websites blocked while your student is on the district network, we recommend contacting your school to discuss setting up a plan for restricting access to those sites.

If you believe your student is accessing content you've restricted while at home, please contact the Help Desk for assistance.